Frequently Asked Questions

Does it work with any video?

Yes — YouTube, TikTok, Instagram Reels, and direct MP4 uploads are all supported. Best results with product review videos that have chapter markers or timestamps in the description.

How accurate is the product detection?

For YouTube videos with chapters: 100% accurate, instant. For videos with timestamps in description: very accurate. For others: Whisper AI transcription is used as fallback — still highly accurate.

Do I need any API keys or subscriptions?

No. ClipForge handles everything server-side — just paste a URL or upload a video and you're done. No setup, no config, no hidden requirements.

What is the difference between Free and Pro?

Free allows 3 exports/day, max 10-minute videos, max 5 clips. Pro is unlimited — unlimited videos, 100+ clips per video, ZIP download, affiliate link extraction, and priority processing.

How do I activate my license key?

After purchase, check your email for the license key. Go to getclipforge.online/auth, sign in or create an account, then click 'Activate Key' and paste your key. Your account instantly upgrades to Pro.

Is this a one-time purchase?

Yes. Pay $29 once, use forever. No monthly fees, no renewal, no surprises. Price increases after the launch period ends.

Can I get a refund?

Yes — 7-day no-questions-asked refund via Gumroad. Just email support@getclipforge.online and we'll process it immediately.

What video formats are supported?

MP4, MKV, WebM, and most common video formats. For URL-based processing, we support YouTube, TikTok, and Instagram Reels.

How long does processing take?

Average 2 minutes for a 10-minute video. Longer videos take proportionally more time. You can queue multiple videos at once.

Is my data safe?

Yes. Videos are processed temporarily and deleted within 24 hours. We don't store or share your content. See our Privacy Policy for full details.